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The new anti-spam tool (called ASSP) is a personalized, learning system. You will need to teach it what is or isn’t spam.

At first, we set everyone’s mailbox to a very low spam protection setting.  Starting on Feb 1, 2018 and then the first work-day of each month thereafter, until we reach the highest protoction protocol, we will be increasing the Anti-Spam protection setting by one step.  We have 5 steps to take us to the maximum protection level.  You will see more mail going to your spambox as we increase  these protocols.  This slow increase of protection will give you time to build your whitelist so that you don't miss any important email.

These settings are for all @netonecom.net mailboxes. We cannot tailor this to individual email accounts. They affect everyone as a whole.